Privacy Policy

OKRACHIPS ('OKRACHIPS', 'we') respects your privacy. This policy explains what we collect and why.

Information we collect

• Details you give us: name, mobile number, email, delivery addresses, order notes.
• Order, payment status and delivery information. Card, UPI and bank details are entered on our payment partner's secure page (Razorpay) and are never stored on our servers.
• Technical data such as IP address, device/browser and pages viewed, and cookies needed to keep your cart and login working.

How we use it

• To process and deliver orders, send order updates (email, SMS, WhatsApp), and provide support.
• To prevent fraud and comply with tax and legal requirements (for example invoicing).
• To send offers or news only if you opted in; you can opt out at any time.

Sharing

We share data only with service providers needed to fulfil your order (payment gateway, courier partners, messaging and email providers) and where the law requires. We do not sell your personal data.

Retention & your rights

We keep order records as long as required for accounting and legal purposes. You can ask us to access, correct or delete your data where the law allows by writing to support@okrachips.example.

Cookies

We use essential cookies (session, cart) and, if enabled, analytics/advertising cookies (Google Analytics, Meta Pixel).

Contact: support@okrachips.example
Your registered business address, City, State - PINCODE