Refund Policy

Refunds are issued to the original payment method for prepaid orders and by bank/UPI transfer for cash-on-delivery orders.

When you get a refund

• Order cancelled before dispatch.
• Order returned to us undelivered (RTO).
• An approved return or refund request for a damaged, wrong, missing or expired product.
• A payment was received but the order could not be fulfilled.

Timelines

We initiate refunds within 2–3 working days of approval. Banks and card networks typically take 5–7 working days to show the credit. You can follow the status under My account → Refunds.

Not refundable

Opened or partly consumed packs without a quality problem, and change-of-mind requests (these are food items), unless stated otherwise on the product page.